Trust Center

Patient trust is the product.

Security and privacy aren't features we added to Qoora — they're constraints we built it around. Here's how we protect the data clinicians and patients place in our care.

Security overview

Safeguards, by design

Protected health information moves through Qoora only when a clinical workflow requires it, and it is protected at every step.

Encryption in transit and at rest

Data is encrypted while moving between systems and while stored, so it is protected on the wire and on disk.

Role-based access controls

Access to patient information is limited by role, so people see only what their work requires.

Audit logging

Activity involving protected health information is logged, supporting review, investigation, and accountability.

Business associate agreements

We work with customers under BAAs that define our obligations for handling protected health information.

HIPAA compliance

Built for HIPAA compliance

Qoora is designed to support our customers' obligations under HIPAA. That means technical safeguards in the product — encryption, access controls, audit trails — and administrative practices behind it, treated as an ongoing discipline rather than a one-time checkbox.

Because our customers are healthcare organizations, their compliance teams review us carefully. We welcome that: documentation of our security practices is available to prospective customers as part of security review.

A note on "HIPAA certified"

There is no government-issued HIPAA certification — no company can truthfully claim one. HIPAA compliance is a continuing legal obligation: risk assessments, safeguards, agreements, and training that must be maintained over time. When a vendor says "HIPAA certified," ask what they actually mean. We describe exactly what we do, because precision is what your compliance team deserves.

EHR integrations

Built to fit the systems you already run

An AI platform that lives outside the clinical workflow becomes shelfware. Qoora is designed to work inside your existing environment — documentation lands where clinicians already work, and scheduling agents work with your existing systems.

Have a security questionnaire for us?

Security review is part of every healthcare purchase. Send yours over — we'll route it to the right people.

Contact us